Contact us

Call: 015395 35746

Terms & Conditions

1. Definitions

In these terms and conditions:

2. Nature of the Agreement

This Holiday Let is granted by the Owner to You for the purpose of a holiday and is not intended to create the relationship of landlord and tenant between the parties.  You shall not be entitled to a tenancy, or to any form of statutory security of tenure either now or when the Holiday Period ends.

3. Licence to Occupy

The Owner permits you to occupy the Holiday Property as stated in the Booking Form for the Holiday Period for the Holiday Cost and to the use of the furnishings, kitchen equipment, crockery, glasses, bedding and towels provided in the Holiday Property.

4. Payment

You must pay one third of the Holiday Cost, when placing the booking with Howbarrow Farm.  The balance of the Holiday Cost is due eight weeks before the Commencement Date.  Where a Booking is made less than eight weeks before the Commencement Date the Holiday Cost is payable in full when making the Booking.

5. The Holiday Period

The Holiday Period will commence at 4:00 pm on the Commencement Date and you must have vacated the Holiday Property with Your Party and effects by 10:00 am on the departure date.  Failure to do so will result in You being charged a further day’s proportionate Holiday Cost.

6. The Good Housekeeping Deposit.

6.1 The Good Housekeeping Deposit will be held by Howbarrow Farm to be applied against the reasonable costs of miscellaneous repairs and/or replacement and additional cleaning of furnishings, kitchen equipment, crockery, glass, bedding and towels damaged or soiled otherwise than by usual wear and tear during the Holiday Period by You or other members of Your Party.  The balance of the Good Housekeeping Deposit will be returned to you within 21 days of the Departure Date.  Where such costs exceed the Good Housekeeping Deposit You will pay such excess to Howbarrow Farm within 14 days of being notified of the excess.

7. Keys

Howbarrow Farm will issue to you one set of keys to the Holiday Property at the Commencement Date.  You must return the keys to Howbarrow Farm on the Departure Date as directed by Howbarrow Farm.  If you lose a key Howbarrow Farm will replace it upon you paying the reasonable costs of having the replacement cut or alternatively the cost of replacing the key will be deducted from the Good Housekeeping Deposit.

8. Outgoings

8.1 Electricity, is included in the Holiday Cost.  The Owner reserves the right to charge You for any excessive use of electricity,  where applicable, and to deduct this from the Good Houskeeping Deposit.

8.2 Fuel for wood burning stove. We provide a basket a kindling and logs (generally enough for two fires) additional fuel is available for purchase.  If inappropriate fuel is used on an a wood burning stove you will be liable for the cost of making good any damage.  If You are in any doubt about how to use a wood burning stove, You must first check with Howbarrow Farm.

9. Linen/Equipment/Food

9.1 Cots, where supplied, are travel cots and only supplied with mattresses.  All baby bedding and linen must be provided by You.

9.2 The Owner will not be responsible for providing food, washing up liquid, dishwasher and washing machine powders.

9.3 Clean bed linen will be provided at the commencement of the Holiday Period.

9.4 One standard size bath towel and one hand towel are provided for You and each member of Your Party.  A minimum charge of £25.00 per towel will be deducted from the Good Housekeeping Deposit in respect of each towel lost or damaged.

10. Use

The Holiday Property must not be used except for the purposes of a holiday by You and Your Party during the Holiday Period and not for any other purpose or longer period.

11. Your Obligations

You or Your Party must:-

12. Owner’s Obligations

The Owner will subject to clause 11 above and except in an emergency allow You and the Your Party enjoyment and use of the Holiday Property for the Holiday Period free of interruption;

13. Safety Regulations

The Owner confirms that:-

14. Early Termination

This Holiday Let may be determined before the end of the Holiday Period by Howbarrow Farm (as agent forthe Owner) giving You notice only in the event of You or a member of Your Party being in material breach of the terms of these Terms and Conditions or by reason of fire or some other catastrophic event of the type covered in a comprehensive insurance policy.  In the case of determination otherwise than by reason of your default or the default of a member of Your Party Howbarrow Farm (as agents for the Owner) shall return to You the appropriate proportion of the Holiday Cost attributable to the unexpired remainder of the Holiday Period and the balance due of the Good Housekeeping Deposit.

15. Cancellation

Howbarrow Farm reserve the right to cancel the Holiday Let where operational circumstances cause the Holiday Property to become unavailable during the Holiday Period, including the withdrawal of the Holiday Property from the Howbarrow Farm Portfolio.  In such circumstances Howbarrow Farm will endeavour to procure that an alternative property from the Howbarrow Farm Portfolio is offered to You from the Commencement Date to the Departure Date.  Should Howbarrow Farm cancel the Holiday Let in this way and You do not accept an alternative property or a suitable alternative property is not available from the Howbarrow Farm Portfolio a refund will be made to You of all monies paid.

16. Cancellation by You

16.1 If You cancel the Holiday Let, You are still liable to pay the balance of the Holiday Cost.

16.2 Howbarrow Farm will seek to re-let the Holiday Property at the best possible price for the Holiday Period (but not necessarily at the Holiday Cost advertised in Howbarrow Farm brochure and/or website.  If the Holiday Property re-lets for the Holiday Period, monies received by Howbarrow Farm will be used to refund You for the Holiday Cost paid less an administration Holiday Cost of £25.00, any extras already paid and a handling charge of £50.00.  This refund will be made within two weeks of the Holiday Period.

16.3 No refunds will be given for cancellations made within the four week period prior to the Commencement Date of the Holiday Period.
16.4 We highly recommend you take out holiday insurance cover.

17. Brochure and Website Accuracy

Details of the Holiday Property given on the Howbarrow Farm  website are accurate at the time of publishing.  Howbarrow Farm reserves the right to make alterations to their website at any time and shall inform You of any such alterations.  The most up to date details of the Holiday Property can be viewed on Howbarrow Farm website.

18. Lost Property

Howbarrow Farm will retain any items left at the Holiday Property for a period of 28 days from the Departure Date.  Items will be returned to You if requested, at a cost of £10.00 plus postage and packing.  Howbarrow Farm do not accept responsibility for the safe carriage of any items returned.  Items of food and drink will not be returned.

19. Payments

No additional charge will be made for payments made by debit card, or by direct bank transfer. The cost of paying by paypall and or credit card.If You opt to pay for anything by credit card, a  surcharge will be levied.

20. Pets

20.1 If pets are permitted in the Holiday Property this will be stated in Howbarrow Farm website.  Pets are not allowed onto the furniture or into bedrooms and are not to be left alone in the Holiday Property.  At the Departure Date no sign that the pet has been at the Holiday Property shall be evident and no nuisance or annoyance shall be caused by the pet to the neighbours.  If pets are permitted in the Holiday Property no guarantee is given that the Holiday Property will have a secured enclosed garden or other means to secure the pet outside.

20.2 Where Howbarrow Farm brochure/web site states pets are not permitted in the Holiday Property neither the Owner nor Howbarrow Farm give any warrantee or undertaking to You or any member of Your Party that the Holiday Property is suitable for sufferers of pet related allergies.

21. Compensation

Neither the Owner nor Howbarrow Farm can accept responsibility or pay any compensation where the Holiday Let is frustrated in circumstances amounting to force majeure, including events such as the destruction and damage of the Holiday Property through fire, flood, explosion, storm or weather damage or adverse weather conditions, neighbouring building works, burglary, criminal damage, riot or civil strife, industrial action, natural or nuclear disaster, war or threat of war, actual or threatened terrorist activity, non-availability of public transport, destruction/interruption of utility services, epidemic, temporary invasion by pests and/or similar situations beyond the control of the Owner or Howbarrow Farm, either before the Commencement Date or during the Holiday Period.

22. Vehicles

22.1 Vehicles are parked and left at the Holiday Property entirely at your own risk.

23. Weather

No liability is accepted by the Owner or Howbarrow Farm for access difficulties to the Holiday Property caused by weather conditions affecting public roads.   Every effort will be made to keep you informed of adverse weather conditions which may affect public or private access to the property, however, road conditions can change rapidly.  Therefore you are strongly advised to seek the latest information relating to access prior to setting off on your journey.

24. Water Supply

24.1  Howbarrow Farm  can accept  no responsibility for water shortages caused as a result of drought conditions, or any other cause outside the control of the Howbarrow Farm.

24.2 Howbarrow Farm has a private water supply, while our family has drunk the water for 25years, you are advised to boil water before drinking.

25. Amenities

Howbarrow Farm is a working farm, machinery and farm goods can be dangerous.The use of any amenities are offered entirely at your own risk and no responsibility can be accepted for injury, loss or damage to You or members of Your Party, except where  Howbarrow Farm have breached a legal duty of care owed to You or a member of your party or breached the terms.

26. Refuse Collection

You are required to put refuse/recycling in the appropriate place to await collection in accordance with the instructions left at the Holiday Property.

27. Data Protection

Howbarrow Farm use the information You or Your Party provide for the purpose of providing holiday services to You and Your Party and also for related purposes of administration, statistical analysis, marketing, customer services and improving customer services. This may include the release of information to third parties such as property owners and their representatives, professional tradesmen, appointed contractors or any other organisation for whose services you have procured through Howbarrow Farm.
Howbarrow Farm use of that information is subject to the Data Protection Act 1998.  You and Your Party have a right of access under data protection legislation to the personal data that Howbarrow Farm hold about you and Your Party.